How To Manage Conferences

Conference calls increase employee efficiency and productivity, and provide a more cost-effective way to hold meetings.

Conference members can dial * to access to the settings options and the admin can kick the last user out and lock the conference room.

To make a conference call, you should add a conference on the PBX first.

1. Go to Settings > PBX > Call Features > Conference, click Add.
2. On the configuration page, configure the Conference.
   
   • Number: The extension users need to dial this number to join the conference.
   • Name: Set a name for the conference.
   • Participant Password: Optional. If the password is set, users need to input the correct PIN to join this conference.
   • Wait for Moderator: If this option is checked, the conference participants could not hear each other until the moderator joins in the conference.
   • Sound Prompt: Select the sound prompt used for the login and logout of conference members.
   • Allow Participant to Invite: Whether to allow the participants to invite users to join the conference.
   • Moderator Password: The moderator doesn't need to enter a password to join the conference. If a user enter this password to join the conference, he/she will act as the conference moderator.
   • Enable Conference Menu: If this option is checked, users can press * to enter Conference Voice Menu to manage the conference during a conference call.
   • Member Moderators: Select the conference moderators.
3. Click Save and Apply.

Both the PBX extension users and the external users can join the conference.

1. For the PBX extension users, dial the conference number to join the conference room.
2. For the external users, you need to set the inbound route destination to a conference first, then the external users call to the PBX, their calls will be routed to the conference.
   

Click Conference List tab, you can view the created conference, in-conference members, and start time of each conference. You can also go to the specific conference page to monitor and manage conference.

Go to the specific conference page

1. Go to PBX web interface, and go to Conference Panel.
2. Click Conference List tab.
3. Select a conference, and click to go to the specific conference page.