How To Manage Phone Contacts

By default, contacts contain all the extensions on your system. However, you can add contacts to enable easier access to everyone you need to reach.

You configure contacts using the Contacts page. To display this page, click the Contacts icon at the top of the page:

The following figure shows an example of a Contacts page. The sections following the figure describe the key areas on the page.

Filter and Search

The All pull-down list allows you to search contacts by group. Using this list, you can select groups to search such as Favorites, Departments, Available, Busy, and more. Selecting a group filters the contacts on the page to show only the ones located in the group selected.

The Enter a name or extension field below the drop-down list allows you to search by contact name or extension. Entering a name or extension in this field filters the contacts on the page to show only the ones that match your entry. Click the in this field to delete your entry and redisplay all contacts.

Add and Import Contacts

The Add Contact button allows you to add a contact one at a time. These are for external contacts only. Your contact list will automatically update with your internal extensions.

Import will allow you to select a file from your PC. The import can accept CSVs from Microsoft Outlook and Gmail as well as vCards.

Adding a Contact

To add a contact

  1. From the Contacts page, click Add Contact.
    The Add Contact page appears.
  2. Complete the fields in the Add Contact page (see Table 2‑5).
  3. Click Save.

The contact appears on the Contacts page.

Table 2‑5. Fields in the Add Contact Page

Field Description
First Name Contact's first name
Last Name Contact's last name (surname)
Work number Contact's work telephone number
Mobile number Contact's mobile telephone number
Home number Contact's home telephone number
Email Contact's email address

Importing Contacts

To import contacts

  1. 1. From the Contacts page, click Import.
    The Import Contacts pop-up window appears.
  2. 2. Click the Browse button.
  3. 3. In the Choose File to Upload dialog box, go to the location where the file you want to import is located. Click the file, and then click Open.
    The path and file appear in the Browse field.
  4. 4. Click Import.

The imported contacts appear on the Contacts page.

Selecting Favorites

When hovering over a contact, a light gray star appears next to the contact name. Clicking the star selects the contact as a favorite and changes the colour of the star to yellow.

Editing Contacts

When hovering over a contact you'll see an edit button on the far right, click that button to edit the contact.

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