How To Manage Your Phone Profile

Clicking the Profile link at the top-right of the page displays the Profile page. From this page, you can configure the settings in Table 2‑7.

Table 2‑7. Fields in the Profile Page

Field Description
First Name The first name and last name will be shown in contacts and used in the dial by name directory.
Last Name
Timezone Your local time zone.
Email Address(es) Address used for email, password resets, etc. To add email addresses, click the button to add fields for entering more email addresses.
Record User's Calls Select whether the calls for this user will be recorded (Yes) or not recorded (No).
Directory Options Enables or disables announce in auto directory and list in directory features.

  • Announce in Audio directory = check to include the user in the dial-by-name directory.

  • List in Directory = check to add user to the internal extensions list (contacts).

  • Caller ID Information
    Area Code Local area code for 7 digit dialing associated with the user.
    Caller ID For outbound calls, this is the number that recipients will see.
    911 Caller ID For calls to 911, this is the e911-enabled number the 911 agent will see.
    Change Password
    New Password

    Password for voicemail and the portal. Avoid using common codes like 0000 or 1234. For security, each typed password character is masked by a dot (l).

    Please keep this number secure. We will never call you to request your passcode.

    Confirm New Password

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