Setting Up and Managing Music on Hold
- Written by +HeliaCanada
Music on hold (MoH) is the business practice of playing recorded music to fill the silence that would be heard by callers who have been placed on hold.
The PBX has a default MoH playlist, you can add MoH playlists and upload music files to the PBX.
You can add a custom MoH playlist and upload your audio files to the PBX.
You can upload your audio file to the PBX, the audio file should meet the following requirements.
|File Format||WAV, wav, or gsm file.
|File Name||Should NOT contain special characters.|
|File Size||Smaller than 8MB.|